Unlock Hidden Customer Insights with AI
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Are your product teams still guessing customer needs from fragmented Amazon reviews, app feedback, and support tickets?
Consumer Insights AI — our new extension to the Smart Operation Platform — now aggregates multi-channel user feedback (from Amazon and your OEM App) and delivers actionable intelligence in minutes, replacing weeks even months of manual analysis.
How it works?
✅ Product Strength-Weakness Radar: Pinpoint recurring complaints (e.g., "edge brush detachment" in robot vacuums) and hidden strengths
✅ Unmet Demand Heatmap: Discover "wishlist" features users crave but no brand delivers (e.g., "waterproof touch controls" for swimmers)
✅ Smart Decision Engine: Get prioritized actions—from product iterations to niche market plays
→ Want to see more about how your hidden opportunities look?
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