The email content is structured to effectively communicate the cancellation of a subscription. It opens with a polite greeting and clearly states the purpose of the email. The details of the cancellation are well-organized, making it easy for the recipient to find necessary information. The closing expresses gratitude and invites further engagement, which helps in maintaining a positive relationship despite the cancellation. The call to action to download the invoice is clear, though it could be emphasized further. Overall, the tone is professional and respectful, aligning well with the expectations of customers in a cancellation scenario.
🎉 Launch Special: Get 20% OFF with code EMAILGIC20OFF before December 13, 2024! Don’t miss out!
Email Content Example
Dear [Customer Name],
I hope this email finds you well. This email is regarding the cancellation of your subscription to [BRAND_NAME]. We regret to inform you that your subscription has been cancelled as per your request.
Cancellation Details
Date: 21 January 2023
Due Date: 1 February 2023
Receipt Number: 5063-7789
Invoice Number: 2RTK324-0015
Subscription Plan: Silver
Payment Method: xxxxxx-8962
Total Amount Due: $100
[Download invoice]
We want to thank you for choosing [BRAND_NAME] as your email marketing platform. If you have any questions or concerns regarding your account, please do not hesitate to contact us. Our support team is available 24/7 to assist you.
Regards,
[BRAND_NAME] Team
What was your experience with us?
Your opinion matters
😞 😐 🙂 😍